Vititrack FAQs

Who is Vititrack for?

Vititrack is designed to help people with Vitiligo keep a personal photo diary of their progression as well as set handy treatment reminders.

How do treatment reminders work?

In the settings menu Vititrack can be configured to sets treatment reminders at the interval and times of your choice. Treatment reminders will be scheduled for the next 6 months. When the last reminder is delivered you’ll also get a special reminder letting you know you can schedule more.

It’s up to you to manage your treatment reminders to ensure they match up with your prescription. When your treatment ends you should disable your treatment reminders from inside Vititrack.

What happens when I upgrade to a new phone?

So long as your previous device was properly set to backup apps and data Vititracks and its data should be restored when you setup your new device. Just make sure to restore it from a recent backup.

How do I create a great montage?

Take photos frequently

For best results you should aim to take a photos roughly every 2 weeks. Its up to you if you want to take photos more or frequently that. You can setup photo reminders in the settings to remind you to do this.

Light yourself properly

We recommend taking the photos indoors under bright soft lighting conditions if possible. Ideally you want to use the same location and lighting for all your montage photos.

Framing your photo

Try to take photos of the bodypart you’re tracking from a consistent angle and distance so the photos all line up as much as possible. To help with this we’ve provided an “overlay” button that shows you faint image of the last photo you took so you can help line up the bodypart better.

Why should I rate my photos?

This is optional and helps you keep a diary of how much your vitiligo is improving. You can always change a photos rating or remove it entirely form the photo browser.

Why don’t I see any differences in my vitiligo in my video montage?

Everyone is unique respond to medications differently. We want Vititrack to be helpful for all patients but sometimes improvements can be subtle and hard to spot without professional help. Always consult your healthcare provider if you have any concerns about your treatment.

How do I make sure my data kept safe?

We strongly suggest setting up biometric authentication and setting a strong pass-code on your device and not to share your device with other people.

Vititrack lets you to export photos and video montages to your devices photo library app. It can be fun to share this media with others but like with any form of digital sharing you should do this responsibly.

For more information on privacy see privacy policy.